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Privacy Policy

Last updated: February 28, 2025

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, company information, and billing details
• Content: Text, images, videos, and other content you upload to create advertisements
• Communication: Messages you send to us through support channels or contact forms
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

1.2 Information We Automatically Collect

• Usage Data: Information about how you use our platform, features accessed, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance metrics
• Cookies and Tracking: Session data and preferences (see our Cookie Policy)

1.3 Information from Third Parties

• Payment Processors: Transaction confirmations and payment status from Stripe and other processors
• Analytics Services: Aggregated usage statistics and performance metrics
• Advertising Platforms: Campaign performance data when you connect external accounts

2. How We Use Your Information

We use collected information to:

• Provide Services: Create AI-generated video content and deliver platform functionality
• Process Payments: Handle billing, subscriptions, and transaction processing
• Improve Platform: Analyze usage patterns to enhance features and performance
• Communication: Send service updates, support responses, and account notifications
• Security: Detect fraud, prevent abuse, and maintain platform security
• Legal Compliance: Meet regulatory requirements and enforce our Terms of Service

3. AI Technology and Data Processing

3.1 AI Video Generation

Our AI technology processes your content to generate video advertisements. This includes:

• Analyzing uploaded images, text, and brand guidelines
• Processing audience targeting parameters
• Generating video content using machine learning models
• Optimizing content for specified platforms and audiences

3.2 Data Training and Improvement

We may use aggregated, anonymized data to improve our AI models and platform functionality. Personal identifying information is never used for training purposes.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

• Payment Processing: Stripe and other payment processors for billing
• Cloud Services: AWS, Google Cloud, or similar providers for hosting and storage
• Analytics: Service providers for usage analysis and performance monitoring
• Email Services: For transactional and service-related communications

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication for our systems
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Regular Audits: Security assessments and compliance reviews

6. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations:

• Account Data: Retained while your account is active
• Generated Content: Retained according to your subscription plan
• Payment Records: Retained for 7 years for tax and legal compliance
• Support Data: Retained for 2 years after resolution

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

Request a copy of the personal information we hold about you in a structured, machine-readable format.

7.2 Correction and Updates

Update or correct inaccurate personal information through your account dashboard or by contacting us.

7.3 Deletion

Request deletion of your personal information, subject to legal and contractual retention requirements.

7.4 Opt-Out

Unsubscribe from marketing communications while continuing to receive service-related messages.

8. International Data Transfers

PickyBatAds operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. California Privacy Rights (CCPA)

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing and the right to data portability.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized experiences
• Ensure platform security

You can control cookie preferences through your browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of material changes via email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

15. Effective Date

This Privacy Policy is effective as of February 28, 2025, and applies to all information collected before and after this date.

By using PickyBatAds services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection and use of information as described herein.